Updated April 12th 2016 .

This Privacy Statement applies to the Websites (defined below) provided by Child’s Own Studio (“Child’s Own Studio”, “Child’s Own ”, “we”, “our”, or “us”).

This Privacy Statement governs your use of our Websites, regardless of how you access the platform.

By “Websites”, we mean any website or URL belonging to the Child’s Own Studio group of companies linked to this Privacy Statement and includes all features, applications, content, and downloads that are operated by us and that are available through the Websites.

Each time you access and/or use the Child’s Own Studio websites, you agree to be bound by and comply with all of the terms of this Privacy Statement.

Therefore we ask that you do not use the Websites if you do not agree to all of the terms of this Privacy Statement. If you are visiting the Websites, please also review the Websites' Terms and Conditions of Website Use.

We have designed a new Child’s Own Studio web platform to enhance the user experience and make creation and ordering of your unique and custom Softie an easier and more enjoyable process. We urge you to always be careful and diligent whenever asked or required to disclose personal information on this Website or anywhere else.

We encourage you to review our complete Privacy Statement in detail, as it includes important information, we have also provided a summarised version for your convenience however you can also link to specific topics using the Table of Contents.

Overview

Information collected by Child’s Own Studio

We only collect information from you which assists in the creation, completion and safe delivery of your softie.

All information is used to serve your needs, assist in content management, communications and marketing, operational efficiencies and to improve our products and services.

We collect personal contact information such as.

· Contact Name

· Recipient or child’s name

· e-mail address

· Phone numbers

This information is supplied by customers and website visitors and voluntarily submitted at various times including when needed to fulfil softie ordering transactions.

At times, Child’s Own Studios may obtain information from commercial sources and combine it with information we have collected.

Some of this information may be collected automatically by our Websites, including your IP address, UDID, browser setting, operating system, referring domain, language preferences, mobile carrier if you are using a mobile device.

General location information (inclusive of zip or post code ) may also be collected, BUT not a specific address without consent and other information.

Third parties:

Third Parties, may at times also collect certain information via our Websites.

USER-GENERATED CONTENT:

Visitors to the Child’s Own Studio web platforms have the ability to post and or upload content.

This can include but is not limited to the following.

· Comments

· Reviews

· Photos

· Drawings

Registration may be required at the time of posting.

COOKIES AND DIGITAL TECHNOLOGY

The Child’s Own Studio website use numerous digital technology inclusive of cookies to manage and enhance all levels of service

· Registrations

· Page and feature access

· Store your settings and preferences

· Conduct age-screening

· Provide customers and visitors with personalized content.

USE OF INFORMATION

All information is obtained to assist us in understanding the features that appeal to visitors, and managing advertising.

We also work with third parties who offer visitor and customer analytics and to assist in delivery of targeted ads online.

These platforms use technology and collect device identifiers, such as your IP address or mobile UDID, and information on your web activities.

We use all information we collect to provide and improve our products and services, understand our consumers, and manage content and advertising.

CHOICES

We at times respect your privacy and decisions in regards to receiving promotional offers and updates sent from us.

APP & MOBILE DEVICES:

Your device may allow you to block or manage push notifications, location information, in-app purchases, or ability to access the web.

SHARING

We may share information within our family of companies, and with our agents and service providers and with third parties for marketing purposes, with your consent.

Sharing may be necessary to complete legal requests, protect property or personal safety and when a business is bought or sold and or as otherwise allowed or required by law.

LINKS

Our Websites may on occasion link to or use additional content from the Internet, including content offered via third parties that we do not control and whose privacy and data collection practices may differ from ours.

Your computer or mobile device settings may allow you to block or partially block web access, but those settings may not be effective in all cases.

SECURITY

Whilst Child’s Own Studio looks to achieve absolute security and privacy of information at all times, we cannot guarantee that these information security measures are on all occasions failsafe. Customers of Child’s Own Studio and visitors to our on line platforms, do so at all times at their own risk.

DATA TRANSFERS AND STOREAGE

Child’s Own websites and all associated servers used to ensure our web platforms are able to function at full capacity may not be located in your country of residence.

By agreeing to using this Website, you agree to the transfer, collection, processing and use of data by this Website and Child’s Own.

ONGOING PRIVACY INFORMATION:

We endeavour at all times to ensure we update our safety procedures and this Privacy Statement from time to time with amendments made to the Privacy Statement declared online through a change of date at the top of the page.

We will not change how we handle previously collected information without providing prior notification.

QUESTIONS

We strive always to be open and clear about our policies and value your feedback.

Please contact us if you have questions & or suggestions.

You do not have to share any personal information (like full name, e-mail address, home address, telephone number, etc.) to view our Websites, but some portions of our Websites, like our e-commerce Websites, contain special sections and privileges for members who register.

App stores are run by third parties and may require that you register to download or purchase an App.

We may also collect information from you offline. We may obtain customer lists, demographic and other information about you from commercial sources.

We also use technology to collect certain information automatically, like your Internet Protocol (“IP”) address (which is the automatic number assigned to your computer by your Internet service provider when you surf the Web, or unique device identifier (“UDID”), international mobile equipment identity (“IMEI”), mobile equipment identifier (“MEID”) or media access control “MAC”) address; computer operating system ( Microsoft Windows, Mac OS); your browser (Firefox, Internet Explorer,) websites visited before or after you visit our Website; pages viewed and activities at our Website; and advertisements shown or clicked on.

Child’s Own may combine all information we have collected to better understand your needs, improve our Websites, products and services, manage content and advertising, send you offers and information, and better serve you as a Child’s Own customer.

At Child’s Own we do not collect any personal contact information from you when you visit our Websites unless it is voluntarily provided. The personal information we ask for is usually first and last name, mailing address, phone number and an e-mail address.

We may on occasion, offer you the ability to receive information via SMS or MMS; by providing your mobile phone or similar number, you agree to receive information on your mobile device.

It is important to note that your service provider may impose fees payable by the mobile handset owner to send or receive messages.

We may also ask you to assist us understand your interests by providing demographic information such as age, gender, or post or ZIP codes along with information on hobbies and interests.

The Child’s Own online stores and platforms may offer opportunities to purchase products using our e-stores and through other media or business partners.

Child’s Own customers under 18, with access to a PayPal account must first obtain permission from a parent or legal guardian prior to processing their orders.

When a customer places their order using the Child’s Own online ordering system, we may collect information associated with the transaction, including the customer's name, e-mail address, mailing address, products ordered, shipping address, and credit card information, as well as forwarding address information should products be intended for someone other than the purchaser.

Customers have the option of registering certain information for future orders with our website while completing their online order. Customers who opt to register will also be required to provide a password which Child’s Own will collect.

When registered customers return to the Child’ Own website to place additional orders, they are able to identify themselves using their e-mail address and dedicated password.

When a customer places an order online, Child’s Own will send a confirming e-mail message.

Child’s Own will also on occasion, send an e-mail featuring a special promotion or product that may be of interest to our customers.

Customers who decide they would NOT like to receive further promotional material have the ability to OPT OUT via e-mail by e-mailing unsubscribe@childsown.com or simply follow the “unsubscribe” instructions included in each message.

Third-party:

When a visitor places an order or registers on a site where transactions are handled by a third party vendor, those transactions are conducted through the vendor's website. You should be sure to review the third party's website terms and conditions and privacy policy before submitting any personal information or engaging in any transactions through the third party site, as we are not responsible for any transactions made with third parties, or for any content, terms and conditions, or privacy policies of such third parties.

Some of our websites and digital platforms may offer the opportunity for visitors to post or upload reviews, comments, videos or pictures, or engage in interactive features. Registration may be required.

There are set and established rules surrounding the use of social media platforms and activities. Child’s Own suggests these platforms privacy policies are thoroughly read and understood prior to posting.

Child’s Own Studio and its agents and service providers inclusive of business partners may receive and store certain personal information automatically when you visit our Websites, use an online service or download or use a mobile App.

This may include information on your browser type and operating system, the pages that you view, referring sites (sites you visited before you came to our site and sites you go to after you visit our site), IP addresses, or unique device identifiers associated with mobile devices, smart phones, etc.

This information allows us to count the total number of “hits” on our Websites. Child’s Own collects certain information using technology such as cookies and pixel tags.

Third party analytics and advertising networks also use cookies, web beacons, pixel tags, clear GIFs and other technology to collect certain information automatically. Advertising networks may use this information to serve you targeted ads for products and services that, based on your activities, are likely to be of interest to you.

Other business partners such as social media sites may also use cookies and similar technology to collect certain information about your visits to our websites and digital platforms through social media plug-ins.

You may have the option to log in to one of our websites using your social media user name and password; if so, the social media operator (e.g., Facebook, YouTube, Twitter, etc.) may be able to link your activities at our Website to your registration information.

Find out more about these technologies and how you can control their use below.

Cookies

A “cookie” is a small file that does not contain personally identifiable information and is saved on your computer or mobile device.

Cookies help improve your user experience, and allow us to analyse our Websites and manage our advertising.

Our cookies help to give you faster access to pages you have already visited; they allow you to personalize your pages and us to customize our offerings; and they help you to participate in some activities or events on our Websites.

Cookies can also keep track of items in your shopping cart and wish list in our online stores, and may be used to help you engage in other activities, like comparison shopping.

We also use cookies to help us figure out how many people visit our websites, which of our web pages they go to and how long they stay there.

This information helps us figure out which of our Web features are successes and what Websites might need improvement.

For administrative purposes, we collect IP addresses. Certain Internet service providers may assign the same IP address to many users.

The IP address allows us to count the total number of “hits” on our sites.

Your IP address and cookies are not connected to any personally identifiable or online contact information, like a name or email address, unless you register or order at our online stores; however, if you register at our online stores, all information we collect will be associated with your customer file.

You can set your computer to warn you each time a cookie is being sent or turn off all cookies through your Internet browser (e.g., Internet Explorer or Safari). Check your browser's Help menu or your built-in mobile device settings to find out how.

Some mobile devices store cookies not only in areas connected to the browser, but also in areas that are app-specific so these cookies cannot be controlled by the browser settings.

Check your app settings options on your mobile device to find out how to manage or delete cookies that may be stored in these other areas.

Please note that if you do not accept cookies, some features or activities may not be available to you.

Web Beacons, Pixel tags or clear GIFs

Child’s Own also use other technology such as web beacons, pixel tags or clear GIFs, to provide us with other important anonymous information, such as when an e-mail has been opened.

Companies that advertise on our Websites may also place web beacons in their ads to help develop statistics on the effectiveness of advertising at our Websites.

It is important to note, we do not control web beacons in third party ads.

Social Media Platforms and Plugins

If you are a member of a social media network, like Facebook, a cookie may be sent to that network when you access a page of our Website that links to their website through a plugin (such as Facebook’s “Like” or Google “+1” buttons), register or log into your account at their platform, or use your social media user name and password to log into our Website where you have the option to do so. This information may enable these platforms and us to link your activities with your personal registration information at their site, and may include notifying your friends or connections about your activities at our Website, and using tracking technologies to monitor your online activities in order to serve targeted ads.

The social media networks' privacy policy and terms apply to your use of their platforms. Your browser or device may allow you to block these technologies but you should visit the third party website and review their privacy policy and your registration profile or account to find out your options.

We use the personal information we collect for the purposes indicated at the time it is provided. For instance, we use contest registration information to notify contest winners; if you purchase a product, we use the information to fulfil your order.

Occasionally, we might also send e-mail or postal mail about new and upcoming Child’s Own products, website updates and or promotions.

Child’s Own Studio may also share information with other Child’s Own platforms and businesses within the COS group of companies.

This will assist us in Informing you and your family know about new Child’s Own items and products that might be of interest. This is information that we or and our agents partners and service providers collect using technology that is gathered to help us understand our visitors patterns and improve our products and services, manage our content, communications, marketing and advertising requests. It is also used to measure effectiveness of campaigns, to maintain website security and protect intellectual property.

We understand interests change and children grow up! With this in mind we have made it easy for Child’s Own customers to change their contact preferences.

If you would like to STOP receiving promotional updates or product information at any time, or would like to update your contact information, simply contact us at unsubscribe@childsown.com with the word UNSUBSCRIBE in the subject header. Alternatively our EDM’s (Electronic Direct Mail) and e-mail will also include information on how to Unsubscribe in the future.

E-mail opt-out requests will be processed in 10 business days. Postal mailing opt-out requests may take longer.

Child’s Own may at times be required to share information within our family of companies, and with our agents and service providers.

With your consent, Child’s Own may share your e-mail address with a third party provider offering products or services that may interest you.

We will remove your name from the list we provide to outside companies if you contact us at unsubscribe@childsown.com.

There may also be a requirement to share information with third party providers that provide database or server maintenance or security services, or that manage transactions along with those which assist us to process and fulfil orders or requests.

Should Child’s Own be required to share this information, we have legal agreements in place which require those other companies to keep secret any information they are privy to.

Should Child’s Own believe the behaviour of a visitor or customer on our website and or digital platforms may damage us, our websites, or any person or property, we may disclose, to the relevant authorities that individuals details in order to prevent such harm. This could include legal action. We may also disclose personal information if we believe that the disclosure is required by law, or in response to a legal request.

It may be possible to access the internet from Child’s Own websites may allow you to link to, access or use other content from the Internet, including content offered by third parties that we do not control.

Some sites, services or apps may use cookies to personally identify you or link information to registration at their site, including some social networking sites.

We encourage you to carefully review the privacy policy and terms of use of any website, online service or app that you visit, as Child’s Own is not responsible for the actions of these third parties.

Your computer or mobile device settings may allow you to block or partially block web access, but such settings may not be effective in all cases.

We and our agents and affiliates use Secure Socket Layer (SSL) technology to protect credit card data during transmission to our websites, and adopt internal procedures to safeguard this information in our systems.

We require our service providers and vendors to adhere to industry-accepted best practices to safeguard personal information they handle. However it is important to note that no method is 100% secure and while all efforts are made to ensure best practice, through commercially reasonable means, we cannot guarantee its absolute security.

When you create a password and log-in name, we recommend that you combine letters and numbers that will be difficult for others to duplicate or guess. It is important for you to protect against unauthorized access to your personal information and to your computer. It is important that your passwords are kept secure and that you log off when you have finished your session, especially on computers and devices that may be shared.

The dedicated servers that make this website available and function to capacity along with its associated databases where private information is stored may not be located in your country of residence, and applicable privacy laws may differ.

Child’s Own take reasonable steps to safeguard personal information as outlined in this privacy statement.

By using this Website you agree to the transfer, collection, processing and use of data as laid out in this privacy statement, our terms and conditions.

We endeavour at all times to ensure we update our safety procedures and this Privacy Statement from time to time with amendments made to the Privacy Statement declared online through a change of date at the top of the page.

We will not change how we handle previously collected information without providing prior notification.

If you have any questions, please don't hesitate to contact us! orders@childsown.com

Thank you for taking the time to read the Child’s Own privacy statement.

We hope you now have a better understanding of the many activities and products the Child’s Own team offer along with the ways in which we are working to protect your privacy when you visit our Websites and digital platforms.

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